Junnimed Services (KL) Sdn. Bhd. (202401039755 (1585602-K)) (“Junnimed KL,” “we,” “our,” or “us”) is committed to protecting your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, and protect your personal data when you visit https://junnimedkl.com/.

1. Collection of Personal Data

1.1 We collect and process personal data when you voluntarily provide it to us, including but not limited to:

• Contact Form Data: Name, email, phone number, subject, and message when you submit a request through our contact page.
• Voluntary Information: Any additional details you choose to provide in communications with us.

Note: We do not process payments on our website. All product inquiries are redirected to WhatsApp.

2. Purpose of Collecting Personal Data

2.1 We process your personal data for the following purposes:

• To respond to your inquiries and provide customer support.
• To improve our website and services.
• To communicate with you regarding your requests, updates, or promotions (if you opt-in).

We do not sell, trade, or share your personal information with third parties.

3. Data Security & Retention

3.1 We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. Your data is retained only as long as necessary to fulfill the purposes stated in this policy or as required by law.

4. Disclosure of Personal Data

4.1 We do not disclose your personal data to any third parties, except:

• Where required by law, regulation, or legal authority.
• If needed to protect our rights or comply with legal obligations.

5. Your Rights Under PDPA

5.1 Under Malaysia’s PDPA 2010, you have the right to:

• Access your personal data and request a copy of the information we hold.
• Correct any inaccurate or incomplete data.
• Withdraw consent and request deletion of your personal data (subject to legal or contractual obligations).
• Restrict processing of your data under certain conditions.

To exercise your rights, contact us at junnimedkl.cs@gmail.com.

6. Cookies & Tracking Technologies

6.1 We currently do not use cookies or third-party tracking tools on our website. If this changes, we will update this policy and provide users with an option to manage their cookie preferences.

7. Third-Party Links

7.1 Our website contains links to third-party platforms, including WhatsApp, for product orders. These platforms have their own privacy policies, and we encourage you to review them before sharing your data.

8. Contact Us

8.1 If you have any questions or requests regarding your personal data, you may contact us:

📍 Address: J-1-5, Block J, PUSAT KOMERSIAL PARKLANE, 21, Jalan SS 7/26, Ss 7, 47301 Petaling Jaya, Selangor
📞 Phone: (+60) 12-7491350

📧 Email: junnimedkl.cs@gmail.com
🌐 Website: https://junnimedkl.com/contact-us

9. Updates to This Policy

9.1 We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. By continuing to use our website, you agree to the terms of the updated policy.

Effective Date: [9/2/2025]